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Terms & Conditions

Last updated: May 20, 2026

1. Healthcare Disclaimer

AyuAgent is an AI-powered conversational co-pilot designed to streamline patient intake and prioritize triage alerts for medical clinics. It is NOT a licensed medical practitioner and does NOT provide autonomous medical diagnoses, treatment plans, or emergency interventions. Users experiencing life-threatening emergencies must dial local medical services (e.g., 112, 108) immediately.

2. Channel Usage Policies

By configuring Telegram bots or WhatsApp endpoints on AyuAgent, clinics agree to adhere to respective third-party policies, including the WhatsApp Business Messaging Policy. Actions causing endpoint bans are the sole responsibility of the client.

3. Service Availability

We aim for 99.4% service availability. However, service disruptions resulting from partner APIs (Meta, Telegram, database providers) or network issues are subject to service level exclusions detailed in the client agreements.

4. Governing Law & Provider

AyuAgent software is built and maintained by IVOZ. Learn more about the technology stack and governance at www.ivoz.in.

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